CLIENT SERVICE AGREEMENT
This Client Service Agreement (the “Agreement”) is made and entered into as of date __________________, by and between Desiree Caminos, operating under The Interconnected Self (hereinafter referred to as the “Coach” or “Company”), and _________________________________ (hereinafter referred to as the “Client” or “Participant”).
This Agreement outlines the terms under which the Client will participate in Visibility Playground, a six-month group program developed by The Interconnected Self. The purpose of this program is to support participants in expanding their visibility, amplifying their voice, and anchoring their leadership presence across platforms and within their work.
PROGRAM DESCRIPTION
The Visibility Playground Accelerator program includes access to:
- Weekly or bi-weekly group coaching sessions via Zoom or other virtual platforms
- A library of proprietary curriculum, worksheets, and digital content
- Live sessions, guest speaker experiences, or workshops (as applicable)
- Group support and networking in a private digital community or group
- Access to program-specific tools and resources
- 6 visibility impact calls (30 min 1:1 coaching calls with “Coach”
- 2 full content clarity audits
The Coach agrees to deliver services in alignment with the program description, and the Client understands that results may vary based on their personal engagement and circumstances.
PROGRAM DURATION & ACCESS
This Agreement shall be deemed effective as of the date on which it is fully executed by the Parties and the initial payment has been received by the Coach (“Effective Date”). Unless earlier terminated in accordance with the terms herein, this Agreement shall expire on October 31, 2025 (“Termination Date”).
The Client shall receive access to the Program, titled Visibility Playground, for a fixed period of six (6) consecutive calendar months commencing on the Effective Date (“Program Term”). During the Program Term, the Client shall be entitled to participate in scheduled group coaching calls, access the online curriculum, join the designated community forum (if applicable), and utilize any resources made available as part of the Program. Access to certain program content, including but not limited to session replays and recorded materials, may be subject to availability limitations or expiration at the sole discretion of the Coach. The Coach makes no guarantee of indefinite access to such materials beyond the Program Term.
FEES AND PAYMENT TERMS
The total investment for participation in the Visibility Playground program is Two Thousand Six Hundred Sixty-Four United States Dollars (USD $2,664). The Client may elect to pay the Program Fee in six (6) equal monthly installments of Four Hundred Forty-Four United States Dollars (USD $444) each. The first installment shall be due upon execution of this Agreement. Each subsequent installment shall be automatically charged to the payment method on file every thirty (30) calendar days thereafter.
A grace period of three (3) calendar days shall apply to each scheduled payment. If payment is not received by the fourth (4th) calendar day following the due date, a late fee in the amount of Fifty United States Dollars (USD $50) shall be assessed.
If the Client fails to remit payment for any installment within ten (10) calendar days of the scheduled due date, the Coach reserves the right to suspend or terminate the Client’s access to all Program materials, services, and group communities until such time that payment is made in full.
REFUND, CANCELLATION, AND EARLY TERMINATION
The Client may request a full refund within fourteen (14) calendar days of the initial payment ("Cooling-Off Period") should they determine that the Program is not a suitable fit. Such requests must be submitted in writing to [email protected] within the Cooling-Off Period. Any request submitted after the Cooling-Off Period shall not be eligible for refund, and all fees paid shall be deemed non-refundable. After the expiration of the fourteen (14) day Cooling-Off Period, the Client shall remain liable for the full Program Fee, regardless of continued participation or completion of the Program.
Should the Client elect to voluntarily withdraw from the Program after the Cooling-Off Period, the Client agrees to remit a buyout fee equivalent to thirty percent (30%) of the outstanding balance of the Program Fee at the time of termination. Access to the Program shall be revoked upon receipt of the buyout payment.
This Agreement and all associated obligations are non-deferrable and non-pausable. No suspension, extension, or transfer of services shall be permitted under any circumstances, including but not limited to illness, relocation, changes in availability, or personal emergencies. The Client accepts responsibility for all scheduled payments, irrespective of participation.
CLIENT RESPONSIBILITIES
The Client agrees to:
- Attend scheduled group coaching sessions to the best of their ability and engage actively with Program materials;
- Participate in community spaces and group forums with professionalism, courtesy, and respect;
- Maintain the confidentiality of fellow participants and refrain from disclosing private or sensitive information obtained through the Program;
- Avoid any unauthorized reproduction, distribution, or use of proprietary materials; and
- Communicate in good faith with the Coach if they encounter challenges affecting their participation or progress.
Failure to adhere to the responsibilities outlined in this Section may, at the sole discretion of the Coach, result in temporary restriction or permanent removal from the Program without notice and without refund. The Coach reserves the right to protect the integrity of the group container and uphold a safe, inclusive, and professional environment for all participants.
INTELLECTUAL PROPERTY & USAGE RIGHTS
All materials provided as part of the Program, including but not limited to video recordings, written content, worksheets, templates, coaching frameworks, strategies, and proprietary methodologies (collectively, the “Materials”), are and shall remain the sole and exclusive property of The Interconnected Self. These Materials are protected by applicable copyright, trademark, and intellectual property laws.
The Client is granted a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the Materials solely for their individual educational and personal development purposes. The Client shall not, under any circumstances, copy, reproduce, modify, publish, distribute, sell, license, exploit, or otherwise make available any portion of the Materials, in whole or in part, to any third party.
Any unauthorized use or distribution of the Materials shall constitute a material breach of this Agreement and may result in immediate termination of access, injunctive relief, and/or legal action, including damages.
CONFIDENTIALITY
The Coach agrees to maintain the confidentiality of any personal, professional, or business information disclosed by the Client during the term of the Program, whether shared orally, in writing, or through digital communications, unless disclosure is required by law.
In return, the Client agrees to maintain strict confidentiality regarding:
- All non-public elements of the Program, including coaching methodologies and proprietary content;
- Personal and sensitive information shared by other participants in group settings; and
- The structure, flow, and substance of group sessions, including session recordings and community interactions.
This mutual duty of confidentiality shall survive the termination or expiration of this Agreement and remain in effect indefinitely.
DISCLAIMER
The services provided under this Agreement are strictly educational and coaching in nature and do not constitute professional legal, medical, financial, psychological, or therapeutic advice.
The Client acknowledges and agrees that:
- The Coach does not make any guarantees regarding specific outcomes or results;
- Participation in the Program is voluntary, and the Client assumes full responsibility for their choices, actions, and results arising from their engagement;
- By entering into this Agreement, the Client affirms that they are mentally, emotionally, and physically capable of participating in the Program.
The Client agrees to seek independent professional advice as needed before making any business, legal, health, or financial decisions.
DISPUTE RESOLUTION
In the event of any dispute, claim, or controversy arising out of or relating to this Agreement, the parties agree to the following resolution process:
- Written Notice – The Client shall first submit a written notice detailing the nature of the dispute via email to [email protected];
- Response Period – The Coach shall provide a written response within ten (10) business days of receipt of the notice;
- Informal Negotiation – The parties agree to engage in good faith efforts to resolve the dispute amicably through informal dialogue;
- Jurisdiction and Venue – If the matter remains unresolved, it shall be governed by and construed in accordance with the laws of [Insert jurisdiction, e.g., California, USA], and any legal action shall be brought exclusively in the courts located within that jurisdiction.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Interconnected Self, its owner(s), agents, contractors, and affiliates shall not be liable to the Client for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to participation in the Program, including but not limited to lost profits, lost opportunities, or personal dissatisfaction.
The Client’s exclusive remedy for any claim arising out of this Agreement shall be limited to the amount paid by the Client for the Program.
ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the parties with respect to the subject matter herein and supersedes all prior discussions, agreements, representations, or warranties, whether written or oral.
No amendment or modification of this Agreement shall be binding unless made in writing and signed by both parties.
By signing below, both parties acknowledge that they have read, understood, and voluntarily agree to be bound by the terms and conditions set forth in this Agreement. Each party affirms that they have the authority to enter into this Agreement and to fulfill the obligations herein.
DESIREE CAMINOS
The Interconnected Self
Signature: ______________________________
Date: ________________________________
CLIENT
Client/Participant
Signature: ______________________________
Date: ________________________________